What Information We Gather and Why
We collect the details you provide when you register — name, contact address, date of birth — and the payment identifiers linked to your account wallet, whether that is DANA, OVO or GoPay. When you deposit or withdraw, the transaction reference and wallet ID are logged
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against your account record so we can verify movement and resolve disputes. We also collect device and session data: your IP address, browser type, and the pages you visit inside our platform. That data lets us detect unusual login patterns and keep your account from being
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accessed without your knowledge. We do not sell your personal information to third parties for their own marketing. Data shared with payment processors — including e-wallet providers — is limited to what those processors need to complete a transaction. Retention periods vary by data type: account
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registration data is held while your account remains active and for a period afterwards as required by applicable rules in eligible regions. You can request a copy of what we hold at any point through our support channel. Availability of this service depends on local law
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and is accessible where permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.